E – Government abbreviated to the terms ‘Electronic Government/e – gov/online government/digital government/connected government’. Basically means the relationship of the government itself and its citizens that surround or follow it.
The whole point of having a digital government is so that everyone is able to access it and its news feeds online… You can virtually have every question answered within the subject matter. The e – government deals with a heavy amount of internet applications daily that try to aid in governments , but they also cover a number of non – internet forms. Moreover, e – government can be portrayed through all sorts of multi – media including ‘television & radio etc…’
Sites like ‘Direct Gov & YouGov’ allow you too many things! The public are now even able to participate in electronic voting! And if you’re ill you could check online at NHS using their expert system to check if your symptoms are worth troubling about over your local GP or doctor…
NHS Direct
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| NHS Direct logo |
NHS Direct is an online expert system created by the government for all the public to use. It is a free service which on top of everything has correspondents to aid 24/7 daily! You can also receive medial diagnosis over the phone. It gives that little bit extra security for people to tell them just in case your local doctors has closed and your worried about your health you can double check on the NHS direct ‘check your symptoms’ to find out if something is actually wrong. A lot of people do rely on this service, and if it wasn’t there and someone was in trouble, ask your self… what would happen?
For many people think services like these don’t really work and are a waste of time. Well, there has been many stories on many occasions were citizens of the public have used this to find out that they have a serious health problem/issue or to find out that they were to paranoid and then they were able to rest with it not on their mind anymore.
Advantages of NHS Direct:
Saves the Government a huge sum of money
Easy to use
Someone’s always there (24/7 around the clock)
You get fast responses to your questions
Can get diagnosed over the phone
It’s a free health service
It’s a polite service
Loads of information (caters for everyone!)
Disadvantages:
Nurses/doctors can take a while to ring you back if it is a busy day in NHS Direct
Nothing beats face – to – face communication, especially when it is your health in hand
The answers to your questions are not always right (for example, there was story on the news were a 5 year old boy had been diagnosed incorrectly and told not to come in to see a doctor… 5 days later he died of bacterial meningitis… NHS blamed it on software problems/issues)
- Not everyone knows how to use it the interface layout could be portrayed to be quite off putting or hard to use to some of the public users.
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| Computer/Doctor skit taken from Google images |
In my own experience, I’ve been quite lucky to be a healthy guy, although in the past I’ve managed to break a few bones I have never had to use NHS direct, and that’s being honest. However, I have been on the website to try it out for myself and in conclusion to this, I generally thought it was an easy site to navigate through, and help was always at hand. But, I didn’t like the fact about the overwhelming questions and information; I guess these questions and informational text have to be made clear to us for it to actually have any success.
Job Centre Plus
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| Job Centre Plus logo |
This organisation is one of the biggest organisations in the global industry that searches for jobs. As it is an international site, it allows literally everyone to use it with access to the internet. Not only is it online Job Centre Plus has been so successful it also has a public site so the citizens can also use the organisation without using the internet... It gives an opportunity to all those who are signed up with Job Centre Plus an opportunity to find the ‘Mr/Mrs. Right’ for the employer.
This site is best for both the employer and the job seeker. Why? Here are some benefits of Job Centre Plus...
Advantages:
- Various amount of search options
- You can block your resume access (Job Seeker)
- You have the global scale itself to look for your perfect job
- It attracts the both the job seeker & the Employer to search
- Jobs are put into categories
- So many online facilities that again both the job seeker and the employer can use
- The site can provide personal service
- The job seekers resume/CV can reach a lot of people... quickly!
- It has a flexible package system too
Disadvantages:
- Not everyone sees everything that is promoted (therefore everyone can miss out)
- Statistically, only 18% use the site on an average scale
- Many people who use it are unemployed and don’t really have a good resume to boost themselves for a job!
- The staff who work at Job Centre Plus can’t always focus on the job seeker they have to average it out so its all fair
- Not many people have the confidence to ‘upload’ their CV/Resume as they either think it’s simply time wasting or... they feel they will get negative feedback which will throw them off even more
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| Happy working team - taken from Google images |
In my own personal experience I have not yet used this service as I already have a job and I am not currently seeking to find a new one. However, I do remember talking to my neighbour who had subjected it to me as it would be a good idea for me to use it if I were to seek for a job. She then went on to tell me that by uploading her CV/Resume she had got numerous amounts of offers. Even if this was luck or coincidence, it still happened. And therefore it gave me a positive attitude to me that there is a job out there for you, you just have to look hard enough to find it!
Overall, the site has been a very successful part of e - government put I do feel that this site is aimed at the target audience of 18yrs - 49-50years. So being my age at this moment of time I would personally wait till I was a bit older to then go on to use this service.
Direct Gov & YouGov
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| Direct Gov logo |
Direct Gov
Direct Gov is a site that gives you easy access to government information... It uses simple language so that every one of all social classes can understand it. And according to their website it gets 29million hits a month! So it must be trustworthy and very helpful with those statistics! It is a UK site so it’s only any use to those who live in Great Britain (GB). It is also available through your mobile phone! Direct Gov works very closely to the government itself, why? Because it wants to get out every bit of information out to the public so that they know what’s going on and also it allows newest advice to be given out too. It’s aim is to ‘bring the government and the public together in one place’.
Direct Gov can help the public with literally anything; here are some examples of what its site has to offer:
- Finding a job
- Paying Tax
- Booking your 1st driving test
- Finding out other local services such as: NHS clinics/Nurseries/Solicitors etc...
- Reviews on which school is the right school for your children
- Passport renewal
Advantages of Direct Gov:
- Has a wide spectrum of information
- It’s all legitimate
- The public have an input on what’s to be said as it is effectively a community between the two
- Not very expensive to run
- Peoples wish’s can be seen to as well
- Disadvantages:
- Decision making can be quite hard at times
- Not everyone is appeased
- Disinterest can be common within sites like these
- Not everyone is willing or able to participate in this site
- Some people can be manipulative to some of the information given out!
YouGov
YouGov on the other hand is practically the US version of Direct Gov, however, they have expanded to Europe, the Middle East and Scandanvia.iso with this information I would say it is on a much larger scale to that of which Direct Gov is at... It gives out similar information and its aims are also very similar, their aim as it stands is to ‘deliver a live stream of continuous, accurate data and insight into what people are thinking and doing all over the world’.
For that aim to happen they must have a constant relationship/feed with the governments and the public as well. But seeing as YouGov covers such a vast majority I would say it wouldn’t be as effective and useful as Direct Gov. Why? Well, Direct Gov is only aimed at the GB citizens, whereas, YouGov simply wouldn’t be able to grab all the information as it has to cover so much.
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| YouGov logo |
Advantages of YouGov:
- Again, there’s a wide range of subjects to choose from
- You can get involved
- Has a constant RSS feed
- You can see whats happening globally
- ‘TellYourGov’ is a way to express your thoughts to YouGov by Twitter/SMS/e-mail etc. I see this as a very good advantage, as you can actually interact through social network sites this means that more of the younger generation would be more likely to take interest!)
- The results of their surveys are regularly revealed on media forms such as newspapers etc... (this can help shape your ideal future’
Disadvantages:
- Having information for everyone can be a disadvantage as you have to know everything if you are going to be reliable and successful
- Can be biased to other countries
- The site is hard to navigate as there is so much information
- Not everybody’s interested in it
Overall, Direct Gov and YouGov are very similar, they both offer very important government information, it allows the public to see what is actually happening, Ini my own experience, I have actually used Direct Gov, I used it to find out where to get Driving lessons, and after that search it gave me some very good results on where to go locally and the cheapest prices! I was very pleased with the results and i would be very keen to share this with other people who are also looking for similar results!
And as the subjects are very wide spread you can find out all the information you want to find out, as well as keeping up to date with the recent government decisions. I think there are going to involve surveys for what should be debated within the house of parliament and this is all down to those who vote, so in hindsight the public actually know that their say is 100% genuine.
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| Open to all ears picture taken from Google images |